1. Introduction
WealthWorks ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at wealthworks.com.au and use our services, including our financial calculators and professional directory.
We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). By using our website, you consent to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
We may collect personal information that you voluntarily provide when you:
- Create an account or register as a professional
- Contact us via email or our contact forms
- Subscribe to our newsletter
- Submit feedback about our calculators or services
This information may include your name, email address, phone number, business details, and professional credentials.
2.2 Calculator Data
Important: Our financial calculators process all data locally in your web browser. We do not collect, store, or transmit any financial information you enter into our calculators (such as salary amounts, loan details, or investment figures). This data never leaves your device.
2.3 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Device information (browser type, operating system)
- IP address and approximate geographic location
- Pages visited and time spent on each page
- Referring website or search terms
- Date and time of your visit
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To process account registrations and manage user accounts
- To respond to your enquiries and provide customer support
- To send administrative information, updates, and marketing communications (with your consent)
- To analyse website usage and improve user experience
- To detect, prevent, and address technical issues or fraudulent activity
- To comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activity. These technologies help us:
- Remember your preferences and settings
- Understand how you use our website
- Analyse traffic patterns and measure the effectiveness of our content
- Provide relevant content and advertisements
4.1 Google Analytics
We use Google Analytics to help us understand how visitors interact with our website. Google Analytics uses cookies to collect information about your use of our site, which is transmitted to and stored by Google. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
4.2 Managing Cookies
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete existing cookies. However, disabling cookies may affect the functionality of some parts of our website.
5. Disclosure of Your Information
We may share your personal information in the following circumstances:
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and email delivery
- Legal Requirements: We may disclose information if required by law, court order, or government regulation
- Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or others
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS
- Secure storage of personal information
- Regular security assessments and updates
- Access controls limiting who can view personal information
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.
8. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of any inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-out: Unsubscribe from marketing communications at any time
- Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached
To exercise any of these rights, please contact us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites, including financial institutions, government agencies, and professional organisations. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
WealthWorks
Email: support@wealthworks.com.au
For privacy complaints, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.